Shipping
Weight-based Shipping Policy
We at Calimacil strive to make your deliveries as fast as possible and at the lowest price. Our shipping prices vary according to the size and weight of your package, ensuring that you don't pay anything more than the lowest rate for your order. The amount will be displayed during the checkout procedure. Please note that the items need to be shipped from Canada to you.
Canada, USA, Europe and Australia
Order Processing Time
Below are the estimated processing time frames for all standard orders. Orders are shipped once every item is ready so the processing time is based on the item with the longest delay. You will receive a shipping confirmation email or SMS including a tracking number as soon as your order is shipped.
Average Processing Time Frame
| Status of the item | Description | Delay |
|---|---|---|
| In Stock | The item is in stock | 4 - 12 business days |
| Pre-Order | The item is available to order but will need to be produced or ordered before delivery | 2 - 12 weeks (depending of the supplier) |
| Unavailable | No longer available | N/A |
Please take note that orders sent out to Israel do not have a guaranteed delivery date.
Note: These estimated time frames are an average calculated within normal conditions. It does not take into account all holidays, payment review delays, mislabeled inventory and/or any other problem that may occur. Thank you for your discernment and understanding.
International : Duty and taxes (D/T)
For countries within North America, the European Union and Australia, Calimacil offer up to two regular shipping solutions:
-
Fedex International Economy: Duty and taxes Included
When choosing Fedex International Economy, the duty and import taxes are included and Calimacil will take care of any fees at customs for you. You will receive your precious cargo like it was ordered locally. -
Xpresspost (Canada Post): Duty and taxes excluded
When choosing Xpresspost your order will be shipped via postal service and if prompted by your local postal service, you will need to pay any customs and taxes that will occur
For most other countries, Calimacil cannot be held liable for these charges, nor can we determine the cost to these charges in advance. Please contact your local customs office for more information. Calimacil cannot be held liable If customs refuse or return the package for any reason, Calimacil reserves the right to charge you for all subsequent shipping charges. If the parcel is denied or returned by your local customs, the amount of the order will be refunded.
Please note that unless otherwise indicated, special shipping rates and/or free shipping offers do not include duty and taxes.
Canada: Sales Taxes
Quebec customers: The QST rate will be applied to all items delivered within the province of Quebec.
Canadian customers: The GST/HST rates are charged based on the Canadian buyer’s location. Consult the Canada Revenue Agency calculator and rates table for more details.
60 Days Return Policy
Feel at ease to buy online. If you do not like what you get, you have 60 days to return the product to Calimacil. For further information, see 60 Days Return Policy.
One Year Waranty
In the case of a warranty return, the buyer is responsible for covering any transportation, shipping, and handling costs that may occur when sending the item back to Calimacil. Depending on the circumstances, we reserve the right to provide a prepaid return label and/or refund the shipping costs.
For further information, see Calimacil’s One Year Warranty.